Cancellation Policy
Last Updated: 10/02/2025
At Triplano Tourism Services LLP, we understand that travel plans may change. Below are the cancellation policies for self-guided trips, covering both itinerary enhancement services and logistics bookings.
1. Itinerary Enhancement Service
Once booked, our itinerary enhancement service is non-refundable .
This includes any personalized itinerary planning, modifications, expert recommendations,
or route optimizations.
Refunds will be provided only in the case:
✔ If the tour operator fails to respond or schedule meeting after confirmation.
2. Logistics Bookings (Hotels, Cabs, Stays, Activities, etc.)
- Hotel charges are non-refundable. However, in some cases, refunds or date modifications may be processed subject to the hotel's policies. Any changes or refunds are at the discretion of the hotel.
- Activities cancellations are subject to the third parties own policies. Refunds will be processed as per their terms and conditions.
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Refund will be initiated for transportation only, when applied for
cancelation prior then respective days mentioned in points 3,4,5,6 and
7.
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More than 30 days of Departure Date: Up to 90% refund (after deduction of service charges by vendors and taxes)
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Between 16 and 30 days of departure Date: 50% refund depending on vendor policies
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Between 6 and 15 days of departure Date: 30% refund
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Between 3 and 5 days of departure Date: 10% refund
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Less than 3 of departure Date: No refund
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In case of no-show no refund will be given. If Logistics requested to booked by you
on immediate basis like 5 days before to 1 day before of departure or
same day travel which not fall under the above-mentioned policies if
cancelled by you then there is no refund
- Any transaction or processing fees incurred during the booking process are non-refundable.
3. Refund Process
- You must request a refund within 7 days from the scheduled date of the meeting.
- Refunds will be initiated within 7-10 business days after confirmation of cancellation.
- The refunded amount will be credited through the original payment method.
4. Policy Changes
Triplano Toursim Services LLP reserves the right to update or modify this refund policy at any time without prior notice. Any changes will be posted on our website.
5. Contact Information
If you have any questions regarding our refund policy, please contact us:
Email: [email protected]
Phone: +91 878 902 6692
Website: https://www.triplano.in/
By using our services, you agree to this refund and cancellation policy.